Colombian Cultures Notebook

SHIPPING POLICY
All the products in Chaló Chaló are made to order. For this reason, the products will be dispatched within 1 (one) to 4 (four) business days after the date the order is placed. Once delivered to the carrier, it takes between 7 (seven) to 15 (fifteen) business days to deliver the order, or more, depending on the destination. Any additional taxes charged by the recipient's country, must be payed by the recipient.
* We are not responsible for any delay or delay that this (transport company) incurs.
* We are also not responsible for product losses once it is delivered to the door of the building or house, or in mailboxes. Any complaint or claim about the shipping service should be made known to the shipping company, which will be notified if necessary.

SECURE PAYMENTS
We know how important it is for you to protect your information always.
That's why we use PayPal as our checkout provider. They'll ensure that your card information will remain secure and private at every step of your purchase.

COVID-19 NOTICE
Due to Covid-19, all courier companies are having a little trouble on delivering our parcels. Still, they're doing their best to ensure they arrive in good conditions and as soon as possible.
If you have any questions about your order, please contact us at hola@chalochalo.co or via Whatsapp at +57 3013877733.